Yes, the event is structured to enable guests to maintain social distancing at all times and Summer Screens has implemented a range of measures beyond what are required to keep everyone as safe as possible.

These plans have been assessed, reviewed and approved by our local authority.

The capacity of the venues vary but have been reduced by on average 75% so you will find there is a lot of room at all the venues.

The event is fully seated and has been laid out to enable social distancing at all times.

Summer Screens has implemented a range of measures beyond what are required to keep our guests and staff as safe as possible.

All our deckchairs are set apart in line with government guidelines. You will only be sat next to members of your group and each row is 3m wide so you will be socially distanced from other people at the event.

You will be allocated your seats on arrival and the rows will be back filled from each end. All seats will have a good view and please sit in the seats allocated to you by our team.

The deckchairs are cleaned after every show using an anti-viral spray.

Seats within the event cannot be moved so if you are attending with a group and have multiple seat bookings, whilst you hopefully will be sat next to each other, the chairs cannot be moved together. For example, a group of 4 with two double deckchairs will be sat on socially distanced chairs.

All our gazebos enable your group to comfortably socially distance from others at the event.

All the deckchairs will be set apart in line with government guidelines between gazebos, and the gazebos are also enclosed on each side as well.

The top half of the front is open to allow you to view the film and access is at the rear of the tent.

You will be allocated your gazebo on arrival, please sit in the gazebo allocated to you by our team.

Gazebos and deckchairs are cleaned after every show using an anti-viral spray.

Yes, there is a one-way system in place around the event with designated walkways and paths.

Signs and markers are in place to help you and our staff will also be on hand to assist where necessary.

We appreciate it may take slightly longer to move around the event, however this is in place in the interest of everyones safety, please can we ask that all guests follow the one-way system and any instructions from Summer Screens staff.

Yes, there are individual toilet cubicles at all of our venues and accessible facilities for those who require them. The ratio of toilets to guests has also been doubled to reduce queuing.

The toilets at the events are cleaned daily and will be treated throughout the event with an anti-viral spray.

Hand wash facilities are available in the toilets and hand sanitiser stations will be available before and after the toilets. Please can we ask that guests use them

Yes, out of consideration for the wellbeing of guests, staff and other users of the venue, it is a condition of attending Summer Screens events this year that all guests take their waste home for disposal and recycling. Compostable bags are available at the event if you require them.

If an event has to be cancelled due to government restrictions or another situation relating to COVID-19 all ticket holders will receive an automatic refund for their purchase including any booking or transaction fees charged.

Summer Screens is unable to provide refunds if you can no longer attend the event.

SEE Tickets offers the option to purchase Ticketplan Insurance which provides refund protection in some circumstances. This is available to add to your ticket purchase before checkout.

Film times vary throughout the summer depending on sunset and can differ on the night by up to 30 minutes depending on the conditions. It is never before sunset and never before the published time.

Yes, you are welcome to bring your own food and drink at all of our events unless otherwise stated.

Please note in the interests of safety, it is a condition of attending Summer Screens events this year that all guests take their waste home for disposal and recycling.

Please also be aware that drinking glasses are not permitted at any of our events, plastic only please.

Unfortunately this year guests are unable to bring their own seats or blankets to sit on.

Guests aged 4 to 17 are welcome to attend Summer Screens events if they are accompanied by a parent or guardian and the film is the correct certification.

Unfortunately babies or children under 4 years old are not permitted at any of our events.

No guests under 18 are permitted to consume alcohol at the event.

Unfortunately babies or children under 4 years old are not permitted at any of our events.

Summer Screens follows the CEA guidelines for personal assistant and carer tickets at cinemas. Guests aged 18 years and over are eligible to apply for one ticket if they receive one of the following.

Disability Living Allowance (DLA)
Attendance Allowance (AA)
Personal Independence Payment (PIP)
Armed Forces Independence Payment (AFIP)
Blind Persons Registration

To arrange a ticket, please contact Summer Screens who will be able to assist you.

Unfortunately none of our films in 2020 are programmed to be shown with subtitles or with audio description. We hope to start our accessible screenings again in 2021.

Summer Screens open air cinema is as the name suggests, an outdoor event and will always go ahead in the event of rain, so if the forecast is less than favourable on the day please come prepared for the conditions. Screenings are only cancelled if the weather creates a safety concern at the time of the event.

Due to the new seating layout, umbrellas are allowed this year as long as they do not obstruct the view of other guests, please follow the guidance of our staff at the event.

All our venues are non-smoking. The use of electronic cigarettes is allowed however please move away from the where people are sat to use your device.

No dogs are allowed at any of our events.

The standard option is an e-ticket to print at home however, you can request to be sent a paper ticket if you choose. The costs associated with this option are clearly laid out at the point of purchase.